Property Management

Residential Property Management

  1. Tenant Acquisition and Management: Property management companies assist landlords in finding and screening suitable tenants. They handle the entire rental process, including marketing vacancies, conducting tenant screenings, drafting lease agreements, and managing ongoing tenant relations.
  2. Rent Collection and Financial Management: Ensuring timely rent collection is crucial for property owners. Property managers handle rent collection, maintain detailed financial records, and provide regular financial reports to landlords.
  3. Property Maintenance and Repairs: Property managers oversee routine maintenance and promptly address repair requests. They coordinate with qualified contractors and vendors to ensure that the property is well-maintained and complies with safety standards.
  4. Legal Compliance: Staying compliant with UK laws and regulations is essential for both property owners and tenants. Property management companies keep up to date with relevant laws, such as safety regulations, tenancy agreements, and eviction procedures.
  5. Property Inspections: Regular property inspections are conducted to identify any maintenance issues and ensure that tenants are adhering to lease terms.
  6. Tenant Dispute Resolution: In the event of conflicts between tenants or between tenants and landlords, property management companies can mediate and find amicable solutions.
  7. Utilities and Service Coordination: Property managers coordinate utility services, waste management, and other essential services for the property.
  8. Property Improvement and Upgrades: Suggesting and implementing property upgrades or improvements can enhance property value and attract quality tenants.


  1. Time and Stress Management: Property owners can delegate the day-to-day tasks and responsibilities of property management to professionals, allowing them to focus on other priorities.
  2. Expertise and Market Knowledge: Property managers have in-depth knowledge of the local property market, rental rates, and tenant preferences, which helps in maximizing rental income.
  3. Legal Compliance: Property management companies ensure that landlords are compliant with all relevant laws and regulations, reducing the risk of legal issues.
  4. Tenant Satisfaction: A well-managed property leads to happier tenants, higher retention rates, and reduced vacancy periods.
  5. Maintenance and Cost Efficiency: Property managers' proactive maintenance approach helps prevent costly repairs and ensures that the property is well-maintained.

In conclusion, Carling Jones offer a comprehensive set of services aimed at optimizing property performance and delivering a hassle-free experience for both landlords and tenants. By partnering with a us, property owners can enjoy the benefits of property ownership without the burdensome day-to-day responsibilities.

Commercial Property Management

  1. Tenant Acquisition and Lease Management: Commercial property managers handle all aspects of tenant acquisition, including marketing available spaces, conducting tenant screenings, and negotiating lease agreements. They also manage lease renewals, lease terminations, and ensure compliance with lease terms.
  2. Property Maintenance and Repairs: Regular maintenance and timely repairs are essential for commercial properties. Property managers coordinate routine maintenance, inspect the property, and address any repair issues promptly to ensure the property is in optimal condition.
  3. Tenant Relations and Customer Service: Property managers act as a point of contact for tenants, addressing inquiries and resolving issues to maintain positive tenant relations and enhance tenant satisfaction.
  4. Health and Safety Compliance: Commercial properties must comply with health and safety regulations. Property managers ensure that the property meets all safety standards and regulations to protect both tenants and visitors.
  5. Facilities Management: Property managers coordinate with service providers and contractors to manage the property's facilities, such as elevators, HVAC systems, security, and cleaning services.
  6. Risk Management and Insurance: Property managers assess and manage potential risks associated with the property, and they often assist in obtaining the necessary insurance coverage to protect against liabilities.
  7. Budgeting and Financial Planning: Property managers work with property owners to create budgets and financial plans to ensure the property's financial success.


  1. Expertise and Industry Knowledge: Property managers possess specialized knowledge of the commercial property market, rental rates, and industry trends, helping property owners maximize their investment returns.
  2. Efficient Operations: By entrusting property management to professionals, property owners can ensure that the property is efficiently operated, leading to reduced vacancies and increased tenant satisfaction.
  3. Compliance and Risk Mitigation: Property managers stay up-to-date with the ever-changing regulations and ensure that the property complies with all legal requirements, reducing the risk of legal issues.
  4. Cost Savings: Property managers' proactive maintenance approach can prevent costly repairs and ensure cost-effective property management.
  5. Time Management: Property owners can save time and focus on other business ventures by delegating property management responsibilities to a reliable company.

In conclusion, Carling Jones offer comprehensive services to optimize the performance of commercial properties, attract and retain quality tenants, and ensure smooth operations. By partnering with us, property owners can enjoy the benefits of owning commercial property without the burden of day-to-day management tasks.

Residential Block Management

Residential block management is the process of managing the communal areas of residential properties through a service charge. At Carling Jones we believe that managing a block of flats or a residential estate requires a professional approach, time and dedication which involves constant communication with various contractors in respect of maintenance and repairs, insurance of the building and, in some cases, provision of central heating, lifts, estate staff, lighting and cleaning of common areas. Good residential block management also requires an understanding of legislation and leasehold matters, preparation of budgets and annual accounts, as well as routine inspections to check that the property is in good order.

A major part of a role in block management is ensuring that the landlord or residents association get value for money for their service charge payments, and the building is maintained in accordance with the terms of the lease. We pride ourselves on providing property management services at a competitive price enabling service charges to be kept at a minimum whilst providing the highest level of customer service.

Why Use Carling Jones?

Carling Jones is a regulated firm of the RICS and we follow the RICS service charge residential management code. Mark Carling is a Chartered Surveyor and takes the lead with all of our block management instructions. Our success is based on our employees being qualified and knowledgeable in all areas of property, leases and landlord and tenant legislation.

For every instruction Mark will undertake an initial property survey that will identify any issues with regards to:

  • The structure
  • Cosmetic requirements
  • Maintenance programmes
  • Running costs

Our role to arrange the highest quality services at an economic cost means that we only contract work to qualified contractors who have a proven track record and provide best value for money. Due to conflicts of interest in accordance with RICS guidance we do not have “in house” contractors and do not receive any financial gain from any of the contractors we use.

What We Do

Our residential management package will normally include the following services:

  • Service charge collection from all apartment owners and on-going credit control;
  • Instructing contractors to carry out all repair and maintenance works within the common areas;
  • Preparation of a planned preventative maintenance schedule, if required;
  • Reconciliation of annual company accounts and preparation of annual service charge budgets;
  • Arranging and attending directors meetings;
  • Arranging for annual accounts to be prepared and filed at companies house by an external accountant;
  • Overseeing the appointment and resignation of any company directors including filing of necessary paperwork at companies house;
  • Arranging and attending annual AGM;
  • Ensuring that all common areas comply with health and safety legislation;
  • Regular site inspections;
  • Overseeing the change of shareholders within the management company when apartments are bought and sold, including the issue of share certificates;

Read What Our
Customers Say


Fantastic family run business.  Amazing company, really friendly and quick to deal with any problems. Nothing was to much trouble for them.

Mrs B, Skipton


Highly recommended the brilliant guys there, all extremely helpful, can’t do enough to ensure a smooth successful outcome. Thanks again Emma and guys.

Mrs L, Kelbrook


Carling Jones is amazing!! Just rented a flat from them at a great price. Also they did all credit checks and paper work in One day. Took two days in all and I was in my new flat. Thanks guys.

Geoff R, Skipton


What a wonderful estate agent. The best I’ve ever used. They have helped with both the sale of my property and also as letting agents. Very competitive and also efficient. It’s great to have that personal touch. Keep it up Carling Jones!

Mr D, Addingham


Carling Jones have been working with Craven District Council for the past 18 months selling new build affordable shared ownership properties.  We are very pleased with the service that we have received from Carling Jones and we are looking forward to working with them in the future.

Mrs S – Rural Housing Enabler, Craven District Council


Recently I have had the pleasure of working with Carling Jones on a scheme which was proving difficult to let due to age restrictions.   Mark and his team provided a fantastic service and all communication was friendly and professional.  I will certainly use their services again.

Gwyneth C, Yorkshire Housing


Excellent estate agent, really helpful and Mark went above and beyond when I was buying my house. Friendly and supportive and understanding. Highly recommend.

Mrs C, Glusburn


Excellent service, efficient, friendly and professional. Mark couldn’t have been more helpful, even showing us around the property on his way home from work. Would highly recommend. Why not try small and local rather than one of the bigger chains.

Chris S, Embsay
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